Encrypted Data in Transit
Secure connection technology is used to encrypt information sent between a supported browser and our website while it is in transit.
WEBSITE & ACCOUNT SECURITY
Security built around safer shopping.
GetCarevia uses practical technical, administrative and payment-security safeguards designed to reduce risk when customers browse our website, manage an account or place an order.
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STATEMENT EFFECTIVE May 2026
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GETCAREVIA SECURITY
Protection at key points
We combine encrypted website connections, PayPal payment processing, account-safety practices and transaction review procedures to help protect information handled through our store.
01Encrypted Connection
02PayPal Processing
03Transaction Review
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CONNECTIONEncrypted Website Sessions
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PAYMENT METHODPayPal
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ACCOUNT SAFETYCustomer Credentials Protected
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RISK CONTROLOrder Review When Needed
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OUR APPROACH Security is treated as an ongoing responsibility.
Safeguards can reduce risk, but no website, network or transmission method can be guaranteed to be completely secure.
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PROTECTING INFORMATION
Our Security Safeguards
GetCarevia uses layered safeguards intended to protect information submitted through the website and to reduce unauthorized access, misuse, alteration or disclosure.
Controlled Access
Access to business information is intended to be limited to people or service providers who require it for legitimate operational purposes.
Responsible Information Handling
We aim to collect, use and retain customer information in line with the purposes described in our applicable website policies.
Credential Security
Customers should use a strong, unique password and prevent other people from accessing their login credentials or account session.
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SECURE CONNECTION REMINDER Look for a secure HTTPS connection when using GetCarevia.
A secure connection helps protect information while it travels between your browser and the website.
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CHECKOUT PROTECTION
Payment Security
GetCarevia currently accepts payment through PayPal. Payment processing is handled through PayPal's payment environment rather than by GetCarevia independently processing complete payment credentials on its own servers.
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PAYMENT PROVIDER
PayPal Payment Processing
When you choose PayPal at checkout, payment information is processed by PayPal according to its own security controls, terms and privacy practices. GetCarevia does not intentionally store your complete PayPal login credentials or complete card/bank credentials used within PayPal.
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GetCarevia may still receive transaction-related information needed to confirm an order, reconcile a payment, issue an eligible refund, prevent fraud or maintain business records.
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TRANSACTION SAFETY
Order & Fraud Review
Some orders may be reviewed before fulfillment when additional checks are reasonably necessary to protect customers, GetCarevia or payment transactions.
Order and transaction details enter the normal fulfillment workflow.
We may review relevant order details when a transaction appears unusual or requires confirmation.
An order may be delayed, held or canceled when reasonably necessary to address suspected fraud or unauthorized activity.
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Verification may be requested in limited situations.
Any verification request should be proportionate to the issue being reviewed. Do not send passwords or unnecessary sensitive credentials by email or through an unsecured channel.
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ONGOING PROTECTION
Security Maintenance
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CONTINUOUS IMPROVEMENT
Safeguards are reviewed as risks and technology change.
We may update website configurations, operational procedures, integrations and other controls when appropriate to address identified risks and maintain reasonable protection.
System Review Security Updates Risk Awareness Provider Review
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SAFER ACCOUNT USE
Your Role in Account Security
Customer actions also affect account security. The following practices can help reduce unauthorized access.
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Use a unique passwordAvoid reusing a password from another website.
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Keep login details privateDo not share your password or account access with others.
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Use trusted devicesBe cautious when signing in on public or shared devices and networks.
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Review unusual activityContact us if you notice an order or account activity you do not recognize.
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Watch for impersonationBe cautious with messages that pressure you to disclose passwords or sensitive credentials.
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Sign out when appropriateEnd your session after using a shared or publicly accessible device.
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IMPORTANT INFORMATION
Security Limitations
No online system is completely risk-free.
Although GetCarevia uses safeguards intended to protect customer information, no internet transmission, electronic storage system, website or third-party service can be guaranteed to be completely secure. Customers should use reasonable care when sharing information online.
Our handling of personal information is also described in the applicable GetCarevia Privacy Policy and other website policies.
SECURITY SUPPORT
Report a security concern
If you notice suspicious account activity or believe information associated with your GetCarevia account may have been compromised, contact our customer service team.
WEBSITE GetCareVia
BUSINESS NAME Care Formulation Labs Private Limited
REGISTRATION DL06D0003637 (Udyog Aadhaar)
EMAIL support@getcarevia.com
PHONE +91 9265209026
CONTACT FORM Open Contact Form →
REGISTERED ADDRESS E-673, 1st Floor, DSIIDC Industrial Area, Narela, North West Delhi, Delhi – 110040, India.
CUSTOMER SERVICESupport Hours
MONDAY – FRIDAY9:00 AM – 6:00 PM
SATURDAY – SUNDAYClosed
TIME ZONEGMT+5:30 / IST
TYPICAL RESPONSEWithin One Business Day