Terms & Conditions
These Terms & Conditions set out the rules for accessing GetCarevia, using our website, maintaining an account, purchasing products, making payments and interacting with our services.
Your Use of Our Website Is Subject to These Terms
Accessing or using GetCarevia means that you agree to these Terms and to the policies referenced throughout this page.
These Terms apply whenever you visit, browse, purchase from or otherwise use GetCarevia. Please review them before continuing to use our website or services.
Using GetCarevia
GetCarevia must be used lawfully and in a manner that does not interfere with the website, its systems or other users.
You may use GetCarevia only for lawful purposes and in accordance with these Terms.
Information supplied when registering, ordering or communicating with us should be accurate, current and complete.
You must not intentionally interfere with the normal operation, availability or security of our website.
You must not attempt to damage, disable, compromise or improperly access any part of GetCarevia or its supporting systems.
Misuse of GetCarevia: We may restrict access or suspend or close an account where we reasonably identify misuse, unauthorized activity or a breach of these Terms.
Product Information & Availability
We make reasonable efforts to present useful and accurate information about products offered through GetCarevia.
We aim to provide clear descriptions, specifications and other relevant product information.
Product descriptions, images, colors, prices or other website information may occasionally contain inaccuracies, omissions or errors.
Products remain subject to availability and may be changed, updated or discontinued without advance notice.
If the product you receive appears materially different from its description, contact GetCarevia customer support for assistance.
Prices & Payment
Prices displayed on GetCarevia are shown in USD ($). Prices may be changed where necessary without prior notice.
If a pricing or listing error is discovered, we may correct the affected information, including after an order has been submitted.
Payment is required when an order is placed. Your order is considered confirmed only after payment has been successfully completed.
GetCarevia currently accepts payments through PayPal. Payment processing is handled through PayPal's payment environment.
GetCarevia and Care Formulation Labs Private Limited do not directly store your complete PayPal login, complete card number or complete bank payment credentials on our website.
Processing & Shipping
Processing begins after successful payment is received.
Transit estimates may vary depending on destination and shipping conditions.
Available tracking information is provided after shipment.
Delivery estimates can be affected by circumstances outside our direct control, including customs processing, weather, transportation disruption or carrier delays. GetCarevia cannot guarantee a specific delivery date where a delay is caused by a third-party shipping provider or another external event.
Read Shipping Policy →Returns & Refund Requests
Eligible products may be returned within 30 days after delivery.
Return eligibility depends on the condition of the product and the requirements stated in our Return & Refund Policy.
An item submitted for return must meet the applicable eligibility and condition requirements.
Contact GetCarevia customer support before sending a return so that the appropriate return instructions can be provided.
All return approvals, exclusions, refund procedures and related requirements are governed by our Return & Refund Policy.
Intellectual Property
Unless otherwise indicated, content presented on GetCarevia — including original text, product content, graphics, logos, images, visual elements and website layouts — belongs to Care Formulation Labs Private Limited / GetCarevia or is used under applicable rights or permissions.
GetCarevia website content may not be copied, reproduced, republished, distributed, modified or commercially exploited without authorization where permission is required by applicable law.
Customer Accounts
Some GetCarevia functions may allow or require you to create and maintain a customer account.
Keep account credentials confidential and do not knowingly share access with unauthorized persons.
Keep information associated with your account accurate and reasonably up to date.
You are responsible for activity carried out through your account, subject to applicable law.
We may suspend, restrict or terminate an account where we reasonably suspect unauthorized use, misuse, fraud or a violation of these Terms.
Limitation of Liability
To the fullest extent permitted by applicable law, Care Formulation Labs Private Limited, GetCarevia and their applicable owners, employees and affiliates will not be responsible for indirect, incidental, special or consequential losses arising from use of the website or products.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Care Formulation Labs Private Limited, GetCarevia and their applicable affiliates against claims, losses, damages or expenses resulting from your material breach of these Terms or misuse of the website.
Governing Law & Jurisdiction
These Terms are governed and interpreted according to the laws of India.
GetCarevia operates internationally and offers products to customers in the United States.
Where relevant, we aim to conduct our customer-facing practices consistently with applicable consumer protection requirements.
Although GetCarevia offers products to customers in the United States, these Terms are governed by Indian law. Subject to any mandatory rights or jurisdiction that cannot lawfully be excluded, disputes arising under these Terms are subject to the jurisdiction of the appropriate courts in India.
Updates to These Terms
We may revise these Terms when our operations, website, policies or legal requirements change.
Revised Terms will be made available on this page.
Unless another effective date is expressly stated, updated Terms take effect when they are published.
Questions About These Terms?
Contact our customer support team if you need assistance or have a question regarding these Terms & Conditions.